Skip to content
15% off your first azeva.com order, applied automatically at checkout.Shop Calm Clarity 14+
AzevaFind your formula

Shipping and returns, made simple.

Orders placed on azeva.com ship from Azeva with tracking. Amazon handles delivery and returns for orders placed on Amazon.

Orders on azeva.com

US orders ship for a flat $4.99. Allow one business day for processing. USPS Ground Advantage delivery varies by destination and package weight; Alaska and Hawaii can take longer. Tracking arrives by email when your order ships. Checkout shows your shipping cost and estimated delivery before you pay.

Track a website order

Returns on website orders

Your first website order is covered by our 30-day skin guarantee: if a product isn’t right for your skin, contact us within 30 days of delivery for a refund of the product price, opened or not. Unopened products on any order can be returned within 30 days of delivery, and we replace or refund damaged or incorrect items.

Read the full return policy

Orders on Amazon

Track delivery, request a return, or get help with an order through Your Orders in the Amazon account used for checkout.

Open Amazon orders

Product questions

For help choosing a formula or understanding your routine, contact Azeva support.

Contact Azeva support