Azeva

Shipping & Returns

Clear delivery. Easy support.

Azeva keeps the buying experience simple: visible shipping costs, US delivery timing, and 30-day returns on unopened products.

Order care

From cart to counter.

Azeva routine products
Subscribe ships free
Ships early September
30-day returns

Shipping details

Know the cost before payment.

Cost

Free shipping with Subscribe & Save

Subscribe & Save orders ship free in the United States. One-time orders show a flat $4.99 shipping fee before payment.

Timing

Restock shipping window

We're restocking right now: orders placed today are expected to ship in early September. If that date changes, we'll email you an updated estimate and you can cancel for a full refund anytime before your order ships. Once shipped, USPS Ground Advantage delivery typically takes 3 to 5 business days, and tracking arrives by email the moment your order is on its way.

Coverage

US-only for now

Azeva currently ships to all 50 US states. International checkout is not enabled yet.

Returns

Returns, kept simple.

Unopened products can be returned within 30 days of delivery for a full refund of the product price. Opened products are not eligible. The full policy lives in the terms.

30-Day Returns

Unopened products can be returned within 30 days of delivery for a full refund of the product price. Opened products are not eligible for refund. Wrong or damaged order? Contact support and we will make it right. Return policy

How support handles it

1

Contact support

Send your AZ order number within 30 days of delivery so support can match the order.

2

Ship it back

We send return instructions for your unopened products. Refunds are approved once the return arrives and checks out.

3

Refund timing

Approved refunds usually land on the original payment method within 5 to 7 business days.