Azeva

Shipping & Returns

Clear delivery. Easy support.

Azeva keeps the buying experience simple: visible shipping costs, US delivery timing, and a 30-day satisfaction guarantee if the routine is not a fit.

Order care

From cart to counter.

Azeva routine products
Free bundle shipping
3 to 5 day delivery
30-day guarantee

Shipping details

Know the cost before payment.

Cost

Free shipping on bundles

Core Calm Duo, qualifying bundles, and orders of 3+ products ship free in the United States. Smaller orders show a flat $4.99 shipping fee before payment.

Timing

1 business day processing

Orders are processed quickly and typically arrive in 3 to 5 business days with USPS Ground Advantage after they leave our hands.

Coverage

US-only for now

Azeva currently ships to all 50 US states. International checkout is not enabled yet.

Returns & guarantee

Give the routine a real try.

If the routine is not a fit within 30 days, contact support with your order number. For bundle orders over $100, the detailed opened and unopened product policy lives in the terms.

100% Satisfaction Guarantee

Your skin is unique. If Azeva doesn't work for you within 30 days, we'll refund every cent. No questions asked.

How support handles it

1

Contact support

Send your AZ order number within 30 days of delivery so support can match the order.

2

We review fit

We keep the process simple and resolve the guarantee through the original payment method.

3

Refund timing

Approved refunds usually land on the original payment method within 5 to 7 business days.